Privacy Policy
Type of website: Informational, Ecommerce
Effective date: 30th day of September, 2025
This website (the "Site"), accessible at www.refineryox.com, is owned and operated by Refinery Aesthetics + Wellness.
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
IP address;
Location;
Hardware and software details; and
Clicked links.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
First and last name;
Age;
Date of birth;
Sex;
Email address;
Phone number;
Address; and
Payment information.
This data may be collected using the following methods:
Creating an Account.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
Analysis and Marketing.
The data we collect when the user performs certain functions may be used for the following purposes:
Analysis and Marketing.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
Data Sharing & Mobile Information Disclosure
We do not sell, rent, or share mobile numbers or personally identifiable information (PII) with third parties or affiliates for marketing or promotional purposes. Any personal or mobile data you provide to Refinery Aesthetics + Wellness is used only for our communications and operations.
Your information is used for service-related communications (e.g., appointment reminders, confirmations, relevant updates) and occasional Refinery marketing such as special offers, event notices, and educational content. We never distribute your data for advertising outside our organization.
SMS Consent Disclosure
By providing your mobile phone number, you consent to receive text messages from Refinery Aesthetics + Wellness related to appointment scheduling, reminders, service updates, and occasional promotional messages. Message frequency may vary. Standard message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for assistance or contact us at (248) 849-1113.
Consent is not a condition of purchase. Mobile carriers are not liable for delayed or undelivered messages. For more details, please see our Privacy Policy.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
Patient Data is stored in our compliant EMR and secured with encryption.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Nicole Stapp
nicole@refineryox.com
(248) 849-1113
18 North Washington St. Suite C
Oxford, MI 48371
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies – Used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies – Allow us to improve the design and functionality of our Site by collecting data on how you access our Site;
Targeting cookies – Collect data on how you use the Site and your preferences to personalize the information you see; and
Third-Party Cookies – Created by a website other than ours, used to understand user preferences and tailor advertisements.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Nicole Stapp, at:
nicole@refineryox.com
(248) 849-1113
18 North Washington St. Suite C
Oxford, MI 48371